modern industry, confronted with intense competition and the need to improve productivity, costs, and product quality, has turned to automation for its survival.
this book has its origins in printed notes produced by the author at a time when he taught communications at a technical college in sydney and textbooks written at this level apparently did not exist.
informed executives differ in many of their opinions, predictions and preoccuptions, but they seem to agree on one point-something unusual and important is happening to the office.