Gaya APA

Kriyantono, R. (2012). Public Relation & Crisis Management : pendekatan critical public relations etnografi kritis & kualitatif . : Kencana Prenada Media Group.

Gaya MLA

Kriyantono, Rachmat. "Public Relation & Crisis Management : pendekatan critical public relations etnografi kritis & kualitatif". : Kencana Prenada Media Group, 2012. Text.