Gaya APA

Formal, K, T, 0, S, M, M, A, D, P, N. (2020). SNI ISO 10008:2013 : manajemen mutu – kepuasan pelanggan – pedoman transaksi perdagangan elektronik antara bisnis ke konsumen = quality management-customer satisfaction-guidelines for business-to-consumer electronic commerce TRansactions (ISO 10008:2013, IDT) . Jakarta: BSN.

Gaya MLA

Formal, Komite, Teknis, 03-02, Sistem, Manajemen, Mutu,, Aset, Dan, Pendidikan, Non. "SNI ISO 10008:2013 : manajemen mutu – kepuasan pelanggan – pedoman transaksi perdagangan elektronik antara bisnis ke konsumen = quality management-customer satisfaction-guidelines for business-to-consumer electronic commerce TRansactions (ISO 10008:2013, IDT)". Jakarta: BSN, 2020. Text.