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SNI ISO 10006:2017 : manajemen mutu — pedoman untuk manajemen mutu proyek (ISO 10006:2017, IDT, eng)
This standard provides guidelines for quality management in projects. It outlines quality management principles and practices, the implementation of which are important to, and I have an impact on, the achievement of quality objectives in projects. It is aligned with the guidance given in and ISO 9001:2015, and supplements ISO 9000:2015 ISO 21500:2012.
The guidelines given in this standard are intended for a wide audience. They are applicable to projects which can take many forms, from the small to very large, from simple to complex, from being an individual project to being part of a programme or portfolio of projects. They are intended to be used by people who have experience in managing projects and need to ensure that their organization is applying the practices contained in the quality management and quality management system standards from ISO/TC 176, as well as those who have experience in quality management and are required to interact with project organizations in applying their knowledge and experience to the project. Inevitably, some users will find that material presented in the guidelines is unnecessarily detailed for them; however, other users require the detail.
This standard employs the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and ""risk based thinking"". The two concepts of ""quality management in projects"" and ""quality management systems in projects"" are distinguished as follows:
pocoment custo quality management in projects includes: quality management systems in projects, management responsibility in projects, resource management in projects, product/service realization in projects, and measurement, analysis and improvement in projects;
quality management systems in projects includes: project characteristics, quality management principles in projects, project quality management processes and a quality plan for the project.
It is recognized that there are two aspects to the application of quality management in projects: the project processes that are managed within the project management system, and the quality of the project's outputs in the form of products and services. Failure to meet either of these dual aspects can have significant effects on the project's products and services, the project's customer and other interested parties, and the project organization.
NOTE The expression ""products/services"" is used as an abbreviation for ""products and services"" throughout the remainder of this standard.
These aspects also emphasize that the achievement of quality objectives is a top management responsibility, requiring a commitment to the achievement of quality objectives to be instilled at all levels within the organizations involved in the project; however, each level needs to retain responsibility for its respective processes and products/services.
The creation and maintenance of process and product/service quality in a project requires a systematic approach. This approach needs to be aimed at ensuring that the stated and implied needs of the customer are understood and met, that other interested parties' needs are understood and evaluated, and that the originating organization's quality policy is taken into account for implementation in the management of the project.
This standard is designed to be used in the context of the requirements for quality management systems specified in ISO 9001:2015 and the guidance on project management processes provided in ISO 21500. Project management processes are described in ISO 21500.
The structure of this standard reflects its design as a supporting standard providing guidance rather than a management system standard. A matrix is presented in Annex B to provide a cross reference between this standard, ISO 9001:2015 and ISO 21500:2012.
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