Gaya APA

Formal, K, T, 0, S, M, M, A, D, P, N. (2021). SNI ISO 10001:2018 : manajemen mutu — kepuasan pelanggan — pedoman kode etik organisasi = quality management-customer satisfaction-guideliness for codes of conduct for organizations (ISO 10001:2018, IDT) . Jakarta: BSN.

Gaya MLA

Formal, Komite, Teknis, 03-02, Sistem, Manajemen, Mutu,, Aset, Dan, Pendidikan, Non. "SNI ISO 10001:2018 : manajemen mutu — kepuasan pelanggan — pedoman kode etik organisasi = quality management-customer satisfaction-guideliness for codes of conduct for organizations (ISO 10001:2018, IDT)". Jakarta: BSN, 2021. Text.